Post subject: I cannot log in. What do I do? Posted: Apr 05, 2007 - 05:11 PM
Average User
Joined: May 06, 2004
Posts: 26
Status: Offline
There are several possible reasons you cannot log in. Please read this entire message!!!
At some point in time you created a username and password. If you did not, you must do this before you can log in.
You must have cookies enabled.
If you have forgotten your password you can retrieve it by going to the [url=https://www.bicycletourcolorado.info/user.php?op=lostpassscreen&module=NS-LostPassword]login problems page[/url]
Enter your userID and the e-mail address associated with your account.
We will send a "code" to the e-mail address.
Return to the [url=https://www.bicycletourcolorado.info/user.php?op=lostpassscreen&module=NS-LostPassword]login problems page[/url] and AGAIN enter your userID and e-mail, as well as the code from the e-mail.
After doing this, and only then, will we send you a temporary password.
Use the password to login and then follow the FAQ on how to change your password.
If this does not solve your problem please send message to kennyg here at bicycletourcolorado with your userID and the nature of your problem. [b]Do not send me your password!![/b] I will look into the issue when I have the time.[/list]
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